> For the complete documentation index, see [llms.txt](https://help.hyperibf.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.hyperibf.com/troubleshooting/account-deactivated.md).

# Instagram Account Banned or Deactivated

When your account is disabled/banned with Instagram, you can recover the account using this [form](< https://help.instagram.com/contact/1652567838289083>).

The entire process roughly takes **3 - 7 days** as Instagram gets a lot of requests through this form.

Within the template questionnaire there will be a question regarding for what reason your account may have been suspended/blocked. You can answer something related to this:

“I think my account was disabled by mistake. Please recover my Instagram account. I do not purposely ignore Instagram terms and rules”.&#x20;

Instagram may also ask you to send a photo or government ID to verify that you indeed own the Instagram account. Please note that for business accounts Instagram may also ask for a bill or a bank statement featuring the business name.

Once the form is completed and sent you will hear back a reply back in your associated email address.


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