# Instagram Account Banned or Deactivated When your account is disabled/banned with Instagram, you can recover the account using this [form](< https://help.instagram.com/contact/1652567838289083>). The entire process roughly takes **3 - 7 days** as Instagram gets a lot of requests through this form. Within the template questionnaire there will be a question regarding for what reason your account may have been suspended/blocked. You can answer something related to this: “I think my account was disabled by mistake. Please recover my Instagram account. I do not purposely ignore Instagram terms and rules”. Instagram may also ask you to send a photo or government ID to verify that you indeed own the Instagram account. Please note that for business accounts Instagram may also ask for a bill or a bank statement featuring the business name. Once the form is completed and sent you will hear back a reply back in your associated email address. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://help.hyperibf.com/troubleshooting/account-deactivated.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.