# Account Settings and Security

### Proxies and Cookies 

You can now select "swap proxy" or "clear cache" without entering your password again.  This should be done if you receive a **Feedback Required** or **Instagram API limits reached** messages on your Instagram account.  For full details on adding proxies and keeping your account secure, please visit our [FAQ page](https://help.hyperibf.com/other/account-settings-and-security#clearing-cookies).

![](/files/24aHlhcKPbTphAggRo6K)

{% hint style="warning" %}
Instagram now detects **static IPv4 and IPv6** addresses that are masslooking stories and blocks IP addresses for 12 hours. If you using masslooking feature, you must use a **dynamic mobile proxy** or rotate ipv4 / ipv6 proxies.
{% endhint %}

### iOS Device Emulator

Hyper is now one of the only automation services that allows iOS access to Instagram's API.

iOS devices are inherently more secure than Android devices, so if the bot accesses the API under the guise of an iOS device, it's trust score goes up.

By default, a new account will automatically be added as an iOS device, and can be switched to Android if you choose.

{% hint style="success" %}
From the **Accounts** section, click on options then choose **Switch Platform** to switch from Android and iOS.
{% endhint %}

![](/files/-MEbqqZdWAoal9dcJcGb)

### Adding a Proxy

1. From the accounts page click on the account you wish to change and click **Edit.**
2. You will now see the account settings page.
3. Purchase a mobile proxy or use our supplier from [here](https://bit.ly/mobileProxy).
4. Copy the proxy IP and user settings into the proxy box.
5. Click the **Only swap the proxy** box.
6. Click **Save Changes**

{% hint style="info" %}
Your proxy must be entered in the following formats:

[http://user:password@ip:port](https://help.hyperibf.com/other/http:/user:password@ip:port)

[http://ip:port](https://help.hyperibf.com/other/http:/ip:port)
{% endhint %}

![](/files/-LsaVZ2Z5O19AfRm7X77)

{% hint style="info" %}
You can swap proxies at anytime by keying in your new proxy settings and selecting the **Only swap the proxy** box.  Once you hit **Save Changes** the proxy will be swapped and the Instagram API does not get a log in request from IBF.
{% endhint %}

### Clearing Cookies

If for any reason the **Feedback Required** messages persist on Instagram then it is time to clear the cache.

1. From the accounts page click on the account you wish to change and click **Edit.**
2. You should see the account settings page.
3. Click **Only clear the cookies** box.
4. Click **Save Changes.**

{% hint style="info" %}
If this fails and you still receive the **Feedback Required** message then proceed to the steps below.
{% endhint %}

### Delete Account

If the problem still persists then you have to delete the account from IBF entirely.

1. From the accounts page click on the account you wish to Delete and click edit.
2. Select **Delete.**


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.hyperibf.com/other/account-settings-and-security.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.